Support

We’re here to help

Meetàn Support

Get help with your account, events, privacy, subscriptions, accessibility, or a safety concern. You do not need to be signed into the app to contact us.

Account and app help

Include the email associated with your account, your device type, and a short description of what happened. Never send your password or one-time code.

Email support

Privacy request

Request access, correction, deletion, or another privacy right. We may reply to verify that you control the account email.

Contact privacy

Report an event or member

Use the in-app Report and Block tools when available. You may also email us with the event title, member ID, approximate date, and relevant context.

Send a safety report

Subscriptions and billing

Purchases, cancellations, and refunds are managed through your Apple or Google account. Use Restore Purchases in Meetàn when an active entitlement is not appearing.

Apple billing support

Immediate danger: Meetàn is not an emergency service. Call 911 or your local emergency number when someone may be in immediate danger.

Useful links

Support and privacy contact: support@meetan.app. Please allow a reasonable period for investigation and response, especially when a report requires safety review.