Your account
Delete your meetàn account
You can initiate permanent account deletion directly in the app. This removes the account and associated user content, subject only to limited security, legal, dispute, and backup retention described in the Privacy Policy.
Delete in the app
- Open meetàn and sign in.
- Open Me, then Your profile.
- Tap Delete account.
- Review the warning and confirm deletion.
Deletion is permanent. You will lose access to your profile and content, and the action cannot be undone.
If you cannot access the app
Email support@meetan.app from the address associated with the account. State that you want the meetàn account deleted. We will verify control of the account before acting and will not ask for your password or one-time code.
Delete selected data without deleting your account
You can request deletion of selected personal data from meetàn while keeping your account. This is separate from permanent account deletion.
How to send a request
- Email support@meetan.app with the subject Selected data deletion request, preferably from the email address associated with your meetàn account.
- Include your meetàn username and identify the data you want deleted, such as a profile photo, an event you created, or profile information. For an event, include its title and date or its link. Do not include other people’s personal data unless needed to identify your request.
- Say explicitly that you want to keep your account. You do not need to reinstall the app to make this request.
We will verify that you control the account before acting. Never send your password, email verification code, or payment-card information. If you no longer have access to your account email, explain that in your request so support can discuss verification with you.
What can be deleted and what may be retained
Tell us which information or content you want removed. Support will confirm the scope of deletion and explain if the request would affect a feature or requires account deletion instead. Keeping an account requires keeping the account identifier and information needed to operate and secure it; requesting selected-data deletion does not itself delete your entire account or cancel a subscription.
Some records may need to be retained for security, fraud or abuse prevention, disputes, or legal obligations. Copies may also remain temporarily in protected backups until the applicable backup cycle expires. Retention varies by record type, as described in our Privacy Policy. We will explain any applicable retention reason and period, or the criteria used to determine that period, when responding to your request. Removing content from view does not by itself mean every retained copy has been erased.
What deletion covers
- The authentication account and profile.
- Events, itineraries, saved items, relationship data, and other user content tied to the account, except records that must be retained or de-identified for legitimate legal, security, abuse-prevention, or dispute purposes.
- Push-notification installations associated with the account.
Residual copies may remain temporarily in protected backups and expire through the normal backup cycle.
For details, read the Privacy Policy. Questions can be sent to support@meetan.app.
