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Support

For account, billing, accessibility, privacy, or safety help, email support@meetan.app. Include the email on your account and a short description, but never send a password or one-time code.

Page sections

Account and sign-in

For verification-code or profile problems, confirm your connection, request one fresh code, and check spam or junk folders. Tell support the time of the attempt and the exact error shown.

Subscriptions

Use Restore purchases in meetàn when an entitlement is missing. Manage or cancel an Apple subscription in your Apple Account subscription settings. Apple handles App Store charges and refund decisions.

Accessibility

Tell us what device, iOS version, screen, and assistive technology you use, along with the barrier you encountered. We welcome accessibility feedback at any time.

Safety and moderation

Use the in-app Report and Block controls when needed. For a safety concern that cannot be submitted in the app, email support@meetan.app with the relevant username, event, date, and facts. Do not include unnecessary sensitive information.

Immediate danger: leave the situation and call 911 or the appropriate local emergency service. meetàn support is not an emergency-response service.

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